This word cloud by Cloud.li shows the trends from tweets tagged with #techcomm (click to see a bigger image): I love that Content Strategy is a big trend—technical communication is, after all, about creating content that is relevant and useful…
This map shows the locations of users who wrote the last 500 tweets on January 28th at 5:52PM Eastern, using Twitter Map. Not as distrubuted as I thought it would be! Are you surprised? Do you think this is an…
Despite your developer’s sophisticated automated tests, and your tester’s thoroughness, eventually your application will encounter something it doesn’t like and spit out an error to the user. This page varies in ugliness depending on how your application is built: Ouch….
First, A Little Background Like a lot of startups, Red Monocle started with a problem. I was working on a small team of great programmers at Métier and we needed Knowledge Management (a group with numerous responsibilities) to update our end-user help documentation….
Hi, I'm Jen, host of Software Smitten and the creator of