Survey Results: How Do We Improve User Help?
A few months ago I put up a (very) short survey asking readers what we can do to improve application help. Here are the results: How would you describe your profession? Answer Votes Vote Count/Percentage Technical Writer 8 Votes(66%)…
Survey: How Do We Improve User Help?
I have a couple of ideas for how application help can be improved – but I want to hear your thoughts on the matter. Please take a moment to answer four quick questions (and one open-ended question) on your opinion…
Trending Topics of the Technical-Communication Community
This word cloud by Cloud.li shows the trends from tweets tagged with #techcomm (click to see a bigger image): I love that Content Strategy is a big trend—technical communication is, after all, about creating content that is relevant and useful…
Where in the World is the Technical-Communication Community?
This map shows the locations of users who wrote the last 500 tweets on January 28th at 5:52PM Eastern, using Twitter Map. Not as distrubuted as I thought it would be! Are you surprised? Do you think this is an…
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